Rise Digital Media

Our Team

We are Rise Digital Media, the team behind one of the UK’s leading independent passenger transport platforms. Our technology connects passengers, drivers, vehicles and operators through a single ecosystem spanning ticketing, payments, real-time passenger information, journey planning, driver applications and onboard systems.

Working with transport operators across the UK and internationally, we help organisations modernise services, improve operational visibility and deliver better passenger experiences at scale. From local bus services and school transport to airport transfers, workplace mobility and intercity coach networks, our platform powers millions of passenger interactions every year.

Bravery

We’re the type of people who rise to the challenge!  It requires a brave and steadfast approach to develop new and improved systems at pace and which help to solve big problems for our clients.

Integrity

We’re serious about our work. We are sincere in our commitment to the highest quality and always strive to deliver the best outcomes for our clients. We rely on this mindset from the whole team.

Respect

We bring a positive attitude to our work and place a very high value on mutual respect among our team members and for our clients.  We are committed to creating a great working environment for all.

Collaboration

In our outcome-driven field, a collaborative approach is critical to the success of any project. Our team members must be proactive and we demand the highest level of communication skills both internally and externally.

Agile

We’re focused on providing optimal solutions. Our agile approach gives us a responsive attitude to client requirements and the tools to seek the most efficient outcome for any given specification. Agile is the key to our effective project delivery.

Pioneering

We want to grow a team who apply themselves to problems in innovative ways: lateral thinking is a must and helps us to focus the team on optimal solutions for an always-changing market.

Value

Our mindset is all about bringing best value to our clients by making products that save time and effort to deliver the best transport solutions.

Management Team

Scott James

CEO & Founder

Scott founded Rise Digital Media in 2010 with a vision to modernise passenger transport through better technology. Combining expertise in software, commercial strategy and operational delivery, he has grown the business from a small digital studio into one of the UK’s leading independent transport technology providers. Today, Rise’s platforms connect passengers, drivers, vehicles and operators through integrated solutions spanning ticketing, payments, real-time passenger information, journey planning and onboard systems.

As CEO, Scott leads the company’s strategic and commercial direction, working closely with clients, partners and the wider team to drive innovation and help transport operators deliver smarter, more connected passenger services.

Ian Dennis

General Manager

Ian Dennis is General Manager at Rise Digital Media, bringing more than 25 years of experience leading technology, operations and transformation programmes across financial services and fintech. Throughout his career, he has helped organisations modernise systems, improve customer outcomes and deliver large-scale operational change.

At Rise, Ian works alongside transport operators and public sector organisations to transform the way passenger transport services are delivered. Combining operational leadership with a strong customer focus, he helps clients adopt new technology, improve service performance and unlock the full value of the Rise Platform across passenger, driver and operational environments.

Kate Holder

Customer Success Manager

Kate Holder is Customer Success Manager at Rise Digital Media and plays a central role in helping clients get the very best from the Rise Platform. Combining real-world transport operations experience with deep product knowledge, she works alongside operators to improve processes, enhance passenger services and maximise the value of their technology investment.

With a background managing school transport operations and delivering projects for organisations including Reuters, FTSE and ACCA, Kate brings a unique blend of operational insight, technical understanding and customer focus. From onboarding and training to ongoing platform optimisation, she is often the first point of contact for customers looking to transform the way they deliver transport services.

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